Refund policy
This Return Policy outlines the guidelines and procedures for returning products purchased from our website. By making a purchase, you agree to abide by the terms and conditions stated below.
To be eligible for a return, the product must be unused, in the same condition as received, and in its original packaging.
If you wish to return a product, you must notify us within 3 days from the date of delivery.
To initiate a return, please contact our customer support team at info@nutree.co.in. Provide your order number, a description of the item you wish to return, and the reason for the return.
After receiving your return request, our customer support team will provide you with further instructions, including the return address.
Please ensure that the product is securely packaged to prevent damage during transit.
You are responsible for covering the return shipping costs unless the return is due to a mistake on our part or a defective product.
Once we receive the returned product, our team will inspect it to ensure it meets the return eligibility criteria.
If the returned product is approved, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase.
Please note that it may take [number of days] days for the refund to be reflected in your account, depending on your payment provider.
We do not offer direct exchanges for products. If you would like to exchange a product for a different item, please follow the return process and place a new order.
If you receive a damaged or defective product, please contact us within [number of days] days of delivery. We will arrange for a replacement or refund, depending on your preference.
Contact Us If you have any questions or concerns about our Return Policy, you can contact us at [+91 6397293848 or info@nutree.co.in].
